General Terms of Sale

General Terms and Conditions of Sale (GTC) of Lux'Hair Growth

These General Terms and Conditions of Sale govern all transactions carried out on our website. By placing an order, you accept without reservation the terms defined below.

1. Identification
The website luxhairgrowth.com is operated by [Lux'Hair Growth], registered under number 925234585.

2. Products
Our products are described and presented as accurately as possible. However, minor variations may exist between the photographs and the delivered products.

3. Prices
The prices displayed on our website are in the currency of the relevant country. Shipping costs are added during the checkout process, according to the terms specified in the shipping policy.

4. Orders
Any order placed on the website constitutes acceptance of these GTC. Once your order is confirmed, you will receive a confirmation email. We reserve the right to cancel or refuse any order in the event of a dispute with the customer, non-payment, or supply issues.

5. Payment
Payment is due immediately upon ordering and is made via our secure payment solutions.

6. Delivery
Delivery times depend on your location. Processed orders are generally delivered within 5 to 9 business days. However, some destinations may require up to 12 business days. In the event of a delay, you will be informed by email. We cannot be held responsible for delays caused by circumstances beyond our control (strikes, weather conditions, public holidays, etc.).

7. Returns and Exchanges
Items may be returned under certain conditions. For more information, please refer to our [return policy].

8. Liability
We are committed to providing products that comply with current standards. However, we cannot be held liable for improper use of the product or for any indirect damages suffered by the customer.

9. Intellectual Property
All elements of the website (texts, images, logos) are protected by copyright and intellectual property rights. Any reproduction or use without prior authorization is strictly prohibited.

10. Changes to the Terms
We reserve the right to modify these General Terms and Conditions of Sale at any time. The applicable terms are those in force at the date of the order.

For any questions, you can contact us at contact@luxhairgrowth.com or via our contact form.