SATISFACTION GUARANTEED OR YOUR MONEY BACK

At Lux Hair Growth, we believe in the effectiveness of our serum. That’s why we offer a money-back guarantee if you do not see any results after 12 weeks of continuous use.

To benefit from our money-back guarantee, simply follow the instructions below:

Conditions to meet:

You must have used our serum regularly and according to the instructions for at least 12 weeks.

  1. Before use:
    Take a clear photo of your hair before starting the use of the serum. Make sure the date is visible in the photo (screenshot from the album).
  2. After 12 weeks:
    Take a new photo of your hair, after 12 weeks of use, as well as a photo of the product used (still with the date visible in the photo).

  3. Contact us:
    Send an email to our team at contact@luxhairgrowth.com or use our contact form on the site. Please include:

    • Your two photos (before/after)

    • The photo of the consumed product

    • And any other information useful for evaluating your request

Processing your request:
Our team will respond to you within 3 to 5 business days after receiving your message.

Important:
Even if you have followed a treatment for 1 month (4 weeks) or 2 months (8 weeks), you will need to wait a period of 12 weeks from the receipt of your package to be eligible to request a refund. The same steps must be followed to submit your request, and this must be done after the full 12-week period.